Last Updated: 24/10/2024

At Amber Terry Health & Wellbeing Coaching, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: such as your name, email address, and phone number when you sign up for our services or contact us.

  • Payment Information: including billing address and payment details when you purchase our coaching services.

  • Health and Wellness Data: any personal information you voluntarily provide during coaching sessions, such as health history, wellbeing goals, and progress.

  • Technical Information: such as IP address, browser type, and information collected through cookies when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our health and wellbeing coaching services.

  • To personalise your coaching experience based on your wellbeing goals.

  • To communicate with you, including responding to inquiries or sending appointment reminders.

  • To improve our website, services, and marketing strategies.

  • To comply with legal obligations, including maintaining financial records.

3. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

4. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with the following entities:

  • Service Providers: third-party companies that assist us in delivering our services (e.g., payment processors).

  • Legal Authorities: where required by law, we may disclose your information to governmental authorities or other parties to comply with legal obligations.

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting data over the internet is completely secure.

6. Your Rights

You have the following rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can ask us to correct any inaccuracies in your personal data.

  • Erasure: You can request that we delete your personal data, subject to certain legal exceptions.

  • Data Portability: You can request that we transfer your data to another service provider.

  • Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time.

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies on our website to enhance your user experience and analyze site usage. You can control the use of cookies through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website, and we encourage you to review it regularly.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Amber Terry Health & Wellbeing Coaching
Email: contact@amberterryhealthandwellbeingcoaching.co.uk